FAQ
Refund
After your order has been delivered, you have to mail us about the refund on wecare@eonaturals.co.in within 24 hours along with the order details for your refund to get accepted.
Once we receive your return we’ll check it on our end and process your refund ☺
You can either get store credit for the equivalent amount or get the money back in your account.
Products
Yes, all our product are natural and handmade 🌿💓
Yes, our products are suitable for all skin types.
But we always recommend for a patch test.
Yes, all our products are cruelty free, paraben free, sulphate free and harsh chemicals free.
For sure….. 🙂
You can always reach out to us via email.
Shipping & Returns
Once we receive your order, we pack & process your order within 24 hours.
After that it will take appx. 2-5 business days for your order to be delivered.
Free shipping is available after you shop for more than ₹399
After your order has been delivered, you have to mail us about the refund on wecare@eonaturals.co.in within 24 hours along with the order details for your refund to get accepted.
Once we receive your return we’ll check it on our end and process your refund ☺
Yes, you can have different Shipping & Billing address. You can get the option for the same on My Account page
You can track your order on Order Tracking page
Terms & Conditions
- Cashback will be provided within 24 hours.
- Cashback is only available on Prepaid orders.
